1. 1. RKSS NGO Serving In Mumbai Slums Since 1968 (“RKSS”) which was known as (Ramakrishna Sarada Samiti NGO) Mumbai slums for the uplift of women and children, inspired by the lives and teachings of the Holy Trio – Sri Ramakrishna, Sarada Devi, and Swami Vivekananda to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) onthis site https://www.rkssngo.org/
2. Your Personal Information may comprise the following:
a. your name
b. your occupation
c. your email and mailing address
d. your payment processing details
e. limited personal details
f. Any other data as (“RKSS (Ramakrishna Sarada Samiti) NGO”) may require
5. Collection of Information
a. Site Browsing: You browse the Site anonymously. We do not require you to identify yourself or reveal any Personal Information while browsing through the Site. However, you may not be able to access certain sections of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to transact at the Site or make any donations at the Site, without providing the Site with Personal Information. If you desire to register yourself at the Site, you would be required to provide your Personal Information.
b. While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as:
(i) the date and time you visit the Site, along with the address of the previous website you were visiting, if you linked to us from another website.
(ii) the type of browser you are using (such as Internet Explorerversion ‘X’)
(iii) which ‘hit’ it is on the Site
c. The General Information is not Personal Information. RKSS NGO’stracking system does not record personal information about individuals or link this information to any Personal Information collected from you.
d. The General Information is used by RKSS NGO for statistical analysis, for tracking overall traffic patterns on the Site and to gauge the public interest in RKSS NGO and the Site. Such General Information may be shared by
RKSS NGO with any person, at RKSS NGO’s discretion. e. Cookies:
i. “Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviors, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the
site, and the site visited just before and just after the RKSS NGO site.
ii. Types of Cookies
i. Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been
completed or when a user turns off his/her browser.
ii. A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that
expire based on a time set by the Web server are called “persistent” cookies.
iii. Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.
iii. To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.
iv. Refusing Cookies on RKSS NGO’s Website
vii. Note: Some product features and services provided by RKSS NGO require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.
6. Usage of Information
a. Personal information will be used by RKSS NGO for internal purposes including the following:
i. Sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, RKSS NGO Annual Report, RKSS NGO-in -Action, reminders for donations, regular updates on the utilization of donations by RKSS NGO and other updates.
ii. Processing your donations to RKSS NGO and purchases of RKSS NGO products on the Site.
iii. Delivering the RKSS NGO products you have purchased on the Site /Receipt for donations made by you to RKSS NGO.
iv. Maintaining an internal confidential database of all the Personal Information collected from visitors to the Site
v. Evaluating and administering the Site and RKSS NGO’s activities, responding to any problems that may arise and gauging visitor trends on the Site.
7. Disclosure of Personal Information by RKSS NGO
a. Within RKSS NGO, access to Personal Information collected by RKSS NGO will be given only to those persons who are authorized by RKSS NGO and third parties hired by RKSS NGO to perform administrative
services. RKSS NGO will provide access to third parties for inter alia entering and managing Personal Information in RKSS NGO’s Database, processing your orders or donations preparing address labels, sending emails, which require such third parties to have access to your Personal Information. RKSS NGO cannot guarantee that such parties will keep your Personal Information confidential and RKSS NGO will not be liable in any manner for any loss of confidentiality attributable to such third parties.
b. RKSS NGO may share Personal Information with any of persons who are associated with RKSS NGO, including companies and non-governmental organizations affiliated with RKSS NGO in any manner. RKSS NGO will retain ownership rights over such information and will share only such portions of the Personal Information as it deems fit.
c. RKSS NGO is not liable in any manner whatsoever for the loss, damage(whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your Personal Information by a third party
who is not an employee of RKSS NGO.
d. Notwithstanding anything contained herein or any other contract between you and RKSS NGO, RKSS NGO reserves the right to disclose any Personal Information about you without notice or consent as needed to
satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect RKSS NGO and it’s property, to fulfill your requests, to protect our visitors and other persons and if required by the policy of RKSS NGO.
a. RKSS NGO endeavors to use up-to-date security measures to protect your Personal Information. The Site is a VERISIGN approved site.
b. However does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.
9. Links to other Websites
11. Copyright Protection
a. All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of RKSS NGO and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of RKSS NGO and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation or placing an order for the purchase of RKSS NGO products. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of RKSS NGO. All other trademarks, brands and copyrights other than those belonging to RKSS NGO belong to their respective owners and are their property.
12. RKSS NGO Donation Refund Policy
a. RKSS NGO takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel
his donation, RKSS NGO will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send RKSS NGO a written request for a refund within 2 days of making the donation to RKSS NGO’s official address or email firstname.lastname@example.org along with-
1. Proof of the deduction of the donation amount.
2. In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on RKSS NGO’s part, RKSS NGO will refund the donation and bear the costs of the same.
4. International donations will need minimum 10 days for the refund